MGMA Week in Review: Succession Planning, Psychological Safety, and Leadership Lessons from Ted Lasso

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics:- Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group leader, so like 36%, to be exact, have a succession plan for leadership positions."- The importance of psychological safety in the workplace and its impact on team performance.- A new initiative in L.A. to address challenges in assisting the unhoused population.- The potential downsides of providing immediate access to medical test results to patients.- Leadership lessons from the TV series "Ted Lasso" and how to embrace curiosity, not judgment, in medical practice leadership.The hosts provide direct quotes, insights, and resources to help medical practice leaders solve problems and improve their organizations.Resources Mentioned:- MGMA Stat poll article on succession planning- July 2024 MGMA Connection magazine (digital version; requires login)- MGMA's free 2024 staff compensation report- Harvard Business Review podcast on psychological safety- Washington Post article on patient access to medical test results- Fierce Healthcare on social workers to help "unhoused population" in CA- MGMA article on leadership lessons from "Ted Lasso"We Want to Hear From You:Let us know if there's a topic you want us to cover, an expert you would like us to interview, or if you'd like to appear on an MGMA podcast. Email us at:Daniel Williams: [email protected] Reaves: [email protected] Luckett: [email protected] you for tuning in to the MGMA Podcast Network. Please subscribe and leave us a review. See you next time! This episode is sponsored by ModMed. Every denied claim costs time and money to rework — for care you’ve already delivered. While payers sharpen their own AI tools, ModMed RCM Services pairs seasoned billing specialists with AI designed to help flag claims at risk before they go out the door, so your team can fix issues upfront instead of appealing after the fact. Learn more here.