Mini Moment #11: What’s Working (and What’s Not) for Salons in 2025 – with Jeanette from Salon First

What’s really working for salons right now...and what isn’t?In this Mini Moment, Jen sits down with Jeanette from Salon First to unpack findings from her Business Success 2025 Survey, which gathered insights from over 200 salon owners across Australia. The results reveal what’s changing, what’s staying the same, and where salon owners should really be focusing their energy this year.From retention struggles to menu simplification and the rise of lash, brow and skin services, this chat cuts through the noise to highlight what’s actually moving the needle in 2025.💡 What we cover:The biggest shifts salons are making this yearWhy retention matters more than reachHow to simplify your service menu for profitWhat 200 salons said about memberships and growthWhy listening to clients still trumps every trendA grounded reminder that success in 2025 isn’t about doing more, it’s about doing what works, and doing it well.Special thanks to Jeanette McConville from Salon First@salonfirsthttps://www.salonfirst.com.au/Timestamps00:00 Introduction00:52 Discussing the Feedback Survey03:16 Key Takeaways from the Survey08:15 Trends and Profitable ServicesMentioned in this episode:💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM