Mobile Detailing For Athletes & CEOs at 19 Years Old: Scaling to 3 Vans & 4 Employees

In this episode on the Road to $1 Million podcast, Josh interviews Baxter Jennings, owner of Surfside Mobile Detail located in Boston, MA. Baxter is 19 years old and in less than a year has scaled to 4 full time employees, 3 mobile units, and a dedicated sales team to manage leads. His team details for Patriot football players, Boston Bruin hockey players, and several CEOs. Baxter has built up an incredible Instagram following with nearly 15k followers which contributes to the majority of Surfside's leads. He is currently focused on scaling Surfside's B2B sales by offering their mobile detail service at office parks as a benefit to the employees of large corporations. On the show, Baxter goes into detail on his process and procedure, prices, how he thinks about his social media content, creating the best customer experience, and much more. At the end of the podcast, he also dives into his recent trip overseas where he visited Dubai, Europe, and Thailand for several months and how that trip helped him grow both personally and professionally. Time Stamps:(0:00) - Intro(1:56) - Scaling Through Instagram(7:30) - Operation Management (13:00) - Corporate Office Parks(24:02) - Ceramic Coatings(27:45) - Customer Interactions(32:24) - Employees(39:55) - Marketing & Google(45:56) - Online Booking(58:54) - Building Systems & Scaling(1:04:17) - Baxter's Trip Around The WorldSurfside Mobile Detail:Website - https://www.surfsidenorth.com/Instagram - https://www.instagram.com/surfside_mobile_detail/Belk Detailing LLC:Website - https://www.belkmobiledetailing.com/Instagram - https://www.instagram.com/belkmobiledetailing/