Modern workforce with John Coldicutt, Planday

As businesses across industries are increasingly required to respond dynamically to the changing needs of their markets, the back-office operations, such as workforce management, are also being challenged with improving their tools and processes to meet the evolving business requirements. Whether it’s a modern gig economy company or a traditional business like a restaurant, the use of contract workers is playing a key role in how businesses are looking to stay nimbler. However, this growing trend comes with new complexities that businesses have to address to reduce operational friction, help contract workers strike the work-life balance, and satisfy their compliance requirements. In this episode, I sit down with John Coldicutt , CMO of Planday, to discuss the new challenges and pains involved in managing the modern workforce, delving into some granular details such as scheduling, processing expenses and other daily operations. I will also ask John to drop some knowledge and data on what he learned from the users of Planday’s cloud-based workforce management solution. We’ll also cover new tech tools and communication practices, focusing on mobile communications between the company and its contract workers. Hosted on Acast. See acast.com/privacy for more information.