PODCAST · technology
Mobile Interactions Now
by Jean Shin
Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work. Hosted on Acast. See acast.com/privacy for more information.
Episodes
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Shane Snow, the author of Dream Teams, working together without falling apart (Replay of Ep. 17)
In this special episode we revisit Jean’s conversation with Shane Snow, co-founder of Contently and author of award-winning books including Dream Teams. Shane and Jean talk about how to create extraordinary collaboration while working under extraordinary circumstances. This is the conclusion of…
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Shane Snow, the author of Dream Teams, working together without falling apart (Replay of Ep. 16)
In this special episode we revisit Jean’s conversation with Shane Snow, co-founder of Contently and author of award-winning books including Dream Teams. Shane and Jean talk about how to create extraordinary collaboration while working under extraordinary circumstances. Hosted on Acast. See...
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Regine Gilbert at NYU Tandon School of Engineering on Inclusive Design Part 2
This episode is the conclusion of our conversion with Regine Gilbert on inclusive design. Regine is an Industry Assistant professor at NYU Tandon School of Engineering. Regine talked with Jean about what actions brands can take to make their digital CX more accessible for everyone. Hosted on…
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Regine Gilbert at NYU Tandon School of Engineering on Inclusive Design
In this episode, Jean is joined by Regine Gilbert. Regine is an industry assistant professor at NYU Tandon School of Engineering. Regine talked with Jean about inclusive design and what UX designers should do to create their digital experiences more accessible to all users, and why that’s…
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Frank Spillers at Experience Dynamics on Customer Experience Design Part 2
In this episode, we continue our conversation with Frank Spillers, the founder and CEO at Experienced Dynamics, delving deeper into how to identify experience gaps, learn from usability research, and apply service design thinking for better customer experience. Hosted on Acast. See...
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Frank Spillers at Experience Dynamics on Customer Experience Design
In this episode, we're joined by Frank Spillers. Frank is the founder of Experience Dynamics, a leading UX consulting firm with fortune 500 clients around the world. Frank and Jean discuss why top brands are hiring experience design directors and what other brands can learn from their moves.…
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Bas van Leeuwen at Gen25 on Prediction from Historical Data vs. Human Intuition
In this episode, we continue our conversation on data with Bas van Leeuwen on data. Building on what we learned about the role of data, we now delve into how to apply data to improving the entire customer journey. Check out his insights on the limitations of making predictions based on historical...
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Bas van Leeuwen at Gen25 on Data for Creating Customer Loyalty
On today's episode, we check in with Bas van Leeuwen, Marketing Director at Gen 25. Combining his firsthand experiences in the data science academia and technology industry, Bas brings a unique perspective and valuable insights into how companies can create customer loyalty from the data they...
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Mike Burrows at Agendashift on Agile Practices & Outcomes Part 2
On today's episode, we have the conclusion of Jean's conversation with the author of Agendashift, Mike Burrows. Mike reveals the secrets behind making agile concepts and tools work for internal and external stakeholders. Hosted on Acast. See acast.com/privacy for more information.
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Mike Burrows at Agendashift on Agile Practices & Outcomes
On today's episode, Jean is joined by Mike Burrows, the Author of Agendashift: Outcome-oriented change and continuous transformation; and also a Co-founder of Agendashift Academy, Mike talked with Jean about how businesses can use Agile and related methodologies to achieve meaningful outcomes…
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José Horta at SimpleTECH on Automating Claims Processing Part 2
José Horta is Co-founder and Chief Innovation Officer at SimpleTECH. This is the second part of Jean's conversation with José on the topic of process automation and what he learned from solving problems on the front- and backend. Get the full transcript and more. Hosted on Acast. See...
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José Horta at SimpleTECH on Automating Claims Processing
On today's episode, Jean is joined by José Horta, Co-founder and Chief Innovation Officer at an automation solutions company, SimpleTECH. José talked with Jean about how industries like insurance are using technologies to improve user experiences with machine learning and process automation.…
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Anders Weijnitz, Valtech, Part 2
In this episode, Jean Shin talks with Anders Weijnitz, Director of Connected Technologies. This is the second part of our two-part conversation with Anders. Get the full transcript and more. Hosted on Acast. See acast.com/privacy for more information.
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Anders Weijnitz, Valtech
In this episode, Jean Shin talks with Anders Weijnitz, Director of Connected Technologies. This is the first part of our two-part conversation with Anders. Get the full transcript and more. Hosted on Acast. See acast.com/privacy for more information.
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Jason Gumpert, MSDynamicsWorld
In this episode, Jean Shin talks with Jason Gumpert, Editor at MSDynamicsWorld. This is the second part of our two-part conversation with Jason. Hosted on Acast. See acast.com/privacy for more information.
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Jason Gumpert, MSDynamicsWorld
In this episode, Jean Shin talks with Jason Gumpert, Editor at MSDynamicsWorld. This is the first part of our two-part conversation with Jason. Hosted on Acast. See acast.com/privacy for more information.
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Pedro Silva, WIT Software, Part 2
In this episode, Jean Shin talks with Pedro Silva, Pre-Sales Engineer at WIT Software. This is the second part of our two-part conversation with Pedro. Hosted on Acast. See acast.com/privacy for more information.
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Pedro Silva, WIT Software, Part 1
In this episode, Jean Shin talks with Pedro Silva, Pre-Sales Engineer at WIT Software. This is the first part of our two-part conversation with Pedro. Hosted on Acast. See acast.com/privacy for more information.
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Alan Quayle, TADHack, Part 2
In this episode, Jean Shin talks with Alan Quayle, Programmable Communications Industry Analyst and Founder of TADHack. This is the second part of our two-part conversation with Alan. Hosted on Acast. See acast.com/privacy for more information.
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Alan Quayle, TADHack, Part 1
In this episode, Jean Shin talks with Alan Quayle, Programmable Communications Industry Analyst and Founder of TADHack. This is the first part of our two-part conversation with Alan. Hosted on Acast. See acast.com/privacy for more information.
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Tim Schuitemaker, Gen25, Part 2
In this episode, Jean Shin talks with Tim Schuitemaker from Gen25. This is the second part of our two-part conversation with Tim. Hosted on Acast. See acast.com/privacy for more information.
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Tim Schuitemaker, Gen25, Part 1
In this episode, Jean Shin talks with Tim Schuitemaker from Gen25. This is the first part of our two-part conversation with Tim. Hosted on Acast. See acast.com/privacy for more information.
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Dan Leshem, Plantt, Pt2
In this episode, Jean Shin talks with Dan Leshem from Plantt. This is the second part of our two-part conversation with Dan. Hosted on Acast. See acast.com/privacy for more information.
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Dan Leshem, Plantt, Pt1
In this episode, Jean Shin talks with Dan Leshem from Plantt. This is the first part of our two part conversation with Dan. Hosted on Acast. See acast.com/privacy for more information.
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Marco Spies, think moto pt 2
In this episode, Jean Shin talks with Marco Spies from think moto. This is the second part of our two part conversation with Marco. Hosted on Acast. See acast.com/privacy for more information.
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Marco Spies, think moto pt 1
In this episode, Jean Shin talks with Marco Spies from think moto. This is the first part of our two part conversation with Marco. Hosted on Acast. See acast.com/privacy for more information.
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Zdenek Nemec, Superface Pt 2
In this episode, Jean Shin talks with Zdenek Nemec from Superface. This is the second part of our two part conversation with Zdenek. Hosted on Acast. See acast.com/privacy for more information.
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Zdenek Nemec, Superface Pt 1
In this episode, Jean Shin talks with Zdenek Nemec from Superface. This is the first part of our two part conversation with Zdenek. Hosted on Acast. See acast.com/privacy for more information.
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Dan Miller, Opus Research Pt 2
In this episode, Jean Shin talks with Dan Miller from Opus Research. This is the second part of our two part conversation with Dan. Hosted on Acast. See acast.com/privacy for more information.
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Dan Miller, Opus Research Pt 1
In this episode, Jean Shin talks with Dan Miller from Opus Research. This is the first part of our two part conversation with Dan. Hosted on Acast. See acast.com/privacy for more information.
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Phil Heltewig, Cognigy Pt 2
In this episode, Jean Shin talks with Phil Heltewig from Cognigy. This is the second part of our two part conversation with Phil. Hosted on Acast. See acast.com/privacy for more information.
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Phil Heltewig, Cognigy Pt 1
In this episode, Jean Shin talks with Phil Heltewig from Cognigy. This is the first part of our two part conversation with Phil. Hosted on Acast. See acast.com/privacy for more information.
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Pamela Clark-Dickson, Ovum Pt 2
In this episode, Jean Shin talks with Pamela Clark-Dickson from Ovum. This is the second part of our two part conversation with Pamela. Hosted on Acast. See acast.com/privacy for more information.
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Shane Snow, Contently Pt 2
In this episode, Jean Shin talks with Shane Snow. This is the second part of our two part conversation with Shane. Hosted on Acast. See acast.com/privacy for more information.
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Shane Snow, Contently Pt 1
In this episode, Jean Shin talks with Shane Snow. This is the first part of our two part conversation with Shane. Hosted on Acast. See acast.com/privacy for more information.
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Pamela Clark-Dickson, Ovum Pt 1
In this episode, Jean Shin talks with Pamela Clark-Dickson. This is the first part of our two part conversation with Pamela. Hosted on Acast. See acast.com/privacy for more information.
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Malte Kosub, Parloa Pt 2
In this episode, Jean Shin talks with Malte Kosub from Parloa. This is the second part of our two part conversation with Malte. Hosted on Acast. See acast.com/privacy for more information.
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Malte Kosub, Parloa Pt 1
In this episode, Jean Shin talks with Malte Kosub from Parloa. This is the first part of our two part conversation with Malte. Hosted on Acast. See acast.com/privacy for more information.
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Lukas Lampe, POM Pt 2
In this episode, we have the second part of our conversation with Lukas Lampe from POM. Lukas talks more with Jean about the development of the POM device. Hosted on Acast. See acast.com/privacy for more information.
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Lukas Lampe, POM Pt 1
In this episode, Lukas Lampe from POM talks to Jean about the ins and outs of the development of the POM device. This is the first part of our two part conversation with Lukas. Hosted on Acast. See acast.com/privacy for more information.
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Dr Mark Smith, Contact Engine Pt 2
In this episode, Dr. Mark Smith from Contact Engine talks to Jean about the complicated topic of AI as it relates to customer experiences and omnichannel communication. This is the second part of our two part conversation with Dr. Smith. Hosted on Acast. See acast.com/privacy for more information.
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Dr Mark Smith, Contact Engine Pt 1
In this episode, Dr. Mark Smith from Contact Engine talks to Jean about the complicated topic of AI as it relates to customer experiences and omnichannel communication. This is the first part of our two part conversation with Dr. Smith. Hosted on Acast. See acast.com/privacy for more information.
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William Vablais, Samsung
In this episode, William Vablais from Samsung talks to Jean about developing strategic relationships between Samsung and Google as well as what role APIs play in that collaboration. Hosted on Acast. See acast.com/privacy for more information.
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Nicole Scheffler, Cisco
In this episode, Nicole Scheffler from Cisco and Diva Tech Talk shares her journey through the hardcore engineering and network security space, and discusses what changes she’s seeing that can make it easier for women to participate in the tech sector. Hosted on Acast. See acast.com/privacy for...
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Simplifying Logistics Payments with Haley Evans, TriumphPay
Some businesses are intrinsically complex. Too many parties involved. Too many idiosyncratic processes. Myriads of siloed systems. Too complex for a simple, fast mobile interaction. Or is it? In this episode, I sit down with Haley Evans, Product Manager at TriumphPay, to discuss what’s really...
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Coaching for Customer Retention — the Athletic Way
If I have to pick an industry that draws the most attention when new technology is introduced, it would have to be sports. The changes go beyond the fancy high-tech arenas, the latest wearables and other gears sported by celebrity athletes. The entire interaction has changed: how fans consume...
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Journey to Retention Growth – Fashion Meets Data with Chris Pook, Lyst
Where there’s market fragmentation, there’s a billion-dollar opportunity for a search platform – or is there? As a consumer who prizes convenience, fashion is one thing I still buy from I-can’t-count-how-many sources. A lot less now than a few years ago, but still… Why? In this episode, we’ll sit...
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Two-way Communications with Customers
Many people would not consider texting back when they get a text message from a retailer or any other businesses. In many cases, they simply couldn’t. But that’s changing. With broader adoption among retailers and e-commerce brands, companies are starting to use text messaging to have two-way...
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Modern workforce with John Coldicutt, Planday
As businesses across industries are increasingly required to respond dynamically to the changing needs of their markets, the back-office operations, such as workforce management, are also being challenged with improving their tools and processes to meet the evolving business requirements. Whether...
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Legacy communication tools for modern customer engagement with Justin Keller, Sigstr
As businesses across industries are increasingly required to use omnichannel communications and customer data to respond quicker to the changing needs of their markets, many companies are improving their existing tools and processes to meet the evolving business requirements. Whether it’s 50-year...
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ABOUT THIS SHOW
Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are championing new ideas, partnerships and tools to make modern experiences work.
Hosted on Acast. See acast.com/privacy for more information.
HOSTED BY
Jean Shin
CATEGORIES
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Frequently Asked Questions
How many episodes does Mobile Interactions Now have?
Mobile Interactions Now currently has 51 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Mobile Interactions Now about?
Mobile Interactions Now is a virtual fireside discussion where industry pros share first-hand learnings from using technologies to create modern user experiences. Delving into the frontend and backend topics across the value-creation ecosystem, it’s geared towards biz and tech leaders who are...
How often does Mobile Interactions Now release new episodes?
Mobile Interactions Now has 51 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Mobile Interactions Now?
You can listen to Mobile Interactions Now on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Mobile Interactions Now?
Mobile Interactions Now is created and hosted by Jean Shin.
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