Modernización del ITSM

from El Podcast de Luis Saira · host Luis Saira

Si tu mesa de servicios ITSM es percibida por los usuarios como una simple herramienta para registrar tickets, es hora de modernizarla. En este episodio hablo sobre la importancia de la mesa de servicios ITSM para generar valor para los usuarios, al negocio y la organización. Exploraremos 5 enfoques que te ayudarán a iniciar tu camino hacia la modernización de tu mesa de servicios.

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This episode is 23 minutes long.

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This episode was published on January 30, 2024.

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