EPISODE · Jun 8, 2026 · 21 MIN
Module 6 — Quality Improvement Methods & Measurement
from Painless Academy · host João Moreira Marinho · Painless Academy
The biggest threat to an improvement project isn't team resistance — it's the leader's premature certainty. Two averages, before and after, are never proof of improvement. AI-generated audio conversation (Google's Gemini Notebook), from the article of the same name — base text written and reviewed by the author.
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Module 6 — Quality Improvement Methods & Measurement
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