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EPISODE · Nov 18, 2025 · 38 MIN

MTTR and Beyond

from Page it to the Limit

You've probably heard of MTTR. That alone is a big reason why it comes up in discussions about improving incident response. But is MTTR the correct metric? Is it enough? There's plenty to debate about MTTR. Rich joins Mandi to talk through some of what PagerDuty engineers are thinking about MTTR.

Episode metadata supplied by the publisher feed · Published Nov 18, 2025

What this episode covers

You've probably heard of MTTR. That alone is a big reason why it comes up in discussions about improving incident response. But is MTTR the correct metric? Is it enough? There's plenty to debate about MTTR. Rich joins Mandi to talk through some of what PagerDuty engineers are thinking about MTTR.

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MTTR and Beyond

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This episode is 38 minutes long.

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This episode was published on November 18, 2025.

What is this episode about?

You've probably heard of MTTR. That alone is a big reason why it comes up in discussions about improving incident response. But is MTTR the correct metric? Is it enough? There's plenty to debate about MTTR. Rich joins Mandi to talk through some of...

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