Multiple-Choice SMS Triage: Book Jobs Faster with a 3-Question Text Flow

Too many missed calls die because follow-up asks too many questions. In this episode Jeff lays out a lightweight, repeatable SMS triage that converts voicemail and missed-call leads without adding office work. You’ll hear a short, believable contractor story where a missed call became a booked afternoon job after a two-message SMS flow. Then Jeff explains the core idea: replace a slow voice callback with a low-friction, multiple-choice text sequence that qualifies urgency, collects address context, and offers a near-term booking or technician ETA. He walks through exact message wording, timing rules, and automation triggers any shop can set up in their existing texting platform. By the end you’ll have two plug-and-play templates—a 3-question triage and a rapid-book reply—and clear rules for when to escalate to a phone callback. Quick, practical, and designed for immediate implementation to stop losing jobs to faster competitors.