MWH 501 : Why Your Clients Feel Short-Changed (and What to Do About It)

Last night in Bali, I watched two kids’ faces go from joy to disappointment in seconds. What looked like a simple plate of fish and chips revealed a powerful business lesson for course and membership owners.In this episode, I share the story and the exact parallels to your business.You’ll discover:Why consistency of value matters more than you thinkHow perceived value can make or break retentionThe hidden cost of over-promising and under-deliveringWhy feedback is your best friend if you want long-term clientsHow to stop chasing new sales and instead build loyaltyIf you have ever wondered why some members leave or why referrals are not flowing, this episode will hit home.👉 Tune in to learn how to raise your standards, keep your clients delighted, and build a business that lasts. Send us Fan MailThis podcast is brought to you by Tracy Harris. Explore our offerings to elevate your business:Freedom Filled BusinessFreedom Filled Business is the most transformative and supported way to create, launch, and scale a course or membership that’s aligned with your life and values.It turns scattered, stuck entrepreneurs into confident CEOs with sustainable, scalable offers, a crystal-clear business strategy, and the freedom to live and lead with intention. Apply Now.Freedom Filled® Mastermind The Freedom Filled® Mastermind is exclusively for a maximum of 20 female entrepreneurs that are committed to intentional leadership and advanced digital business strategy, that transforms teams, fuels revenue, and sets the foundation for lasting freedom. It’s about unlocking the freedom to be uniquely you in how you grow your business and do life. Find out more here.Reels for Business CourseMaster the art of creating engaging reels that convert viewers into customers. This do-in-your-own-time course will equip you with the skills to leverage short-form video for your brand on Instagram. Sign up here.FREE Instagram Bio ChecklistWant to make a powerful first impression on Instagram? Download our free checklist to optimise your bio for maxi...