EPISODE · Apr 19, 2021 · 16 MIN
Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)
from Insurance Broker and Consultant Supporting Business Owners · host Clarence Nappier, Insurance Broker & Consultant
Karla defines KPI's as measurements of observed company performance vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales.
What this episode covers
Karla defines KPI's as measurements of observed company performance vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales.
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Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)
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