Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)

from Insurance Broker and Consultant Supporting Business Owners · host Clarence Nappier, Insurance Broker & Consultant

Karla defines KPI's as measurements of observed company performance  vs expected company performance. KPI's have broad industry usage from customer service to staffing to sales.

Episode metadata supplied by the publisher feed · Published Apr 19, 2021

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Nationwide: Karla Sasser, CPA - Episode 4 of 5 - Analyzing Critical Data and Key Performance Indicators (KPIs)

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