Navigating the hidden risks of agency agreements with Jared Zak

In this episode, Dott and Crossitt founder Jared Zak joins REB editor Liam Garman to unpack the complexities and common pitfalls of real estate agency agreements. Jared explains why so few vendors seek legal review of agreements, warning that clauses around exclusive agency periods and "effective introduction" can leave sellers exposed to costly disputes and even double commission claims. He highlights how courts have approached these cases, why many vendors still settle out of court, and the potential for damages if misconduct voids an agreement. Jared also outlines why ethical agents should encourage transparency and straightforward commission structures to build long-term trust. The conversation turns to recent changes in Queensland's disclosure regime, with Jared sharing how stronger upfront documentation benefits buyers, vendors, and the stability of the wider market. Ultimately, Jared stresses the importance of due diligence for vendors and professionalism from agents – insights that could help both sides avoid disputes and strengthen credibility in a competitive industry. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email [email protected] for more insights.