Netsmart Leverages AI and Predictive Analytics to Improve Care and Identify Suicide Risk

Tom Herzog, chief operating officer of Netsmart, says that “digitization has always been about entering data into the system” and that users are asking, “What does the system do for me?” It’s time to “aggregate” that data and get a million “second opinions.” Matthew Arnheiter, senior vice president of innovations, described Netsmart’s project with the Missouri Behavioral Health Council (MBHC) to use predictive analytics and identify people at risk of suicide. Their AI system ingested data across the “silos” of more than 30 behavioral health providers and other sources, such as death certificates of those who took their own lives. Using this data, clinicians could hook up with people in the ER and make sure they had a primary care provider to return to. The results were not only fewer ER visits, but more access to care. Learn more about Netsmart: https://www.ntst.com/ Health IT Community: https://www.healthcareittoday.com/