New 'eRisk Guidelines' for Online Communication

Host: Bruce Japsen Guest: David Troxel, Dr. The use of online communication and consultation between doctors and patients is becoming so common in everyday physician practice that there is now buzz about "eRisk Guidelines." Dr. David Troxel, medical director of The Doctors Company, tells the Chicago Tribune's Bruce Japsen about the dangers of using e-mail and other electronic communications with patients.