Nick Makee on Why Customer Comes Before Process

from Go To Masters Show · host Conversations with GTM experts by Everstage

Nick Makee is the Senior Director of Global Enterprise Sales Operations at Park Place Technologies. On this episode of the Go To Masters Show, he shares his customer-first approach to operations built from 11 years of cross-functional experience.Putting "customer before process" while maintaining operational integrityUsing AI to eliminate manual work and empower teams with better decision-making toolsBuilding scalable global operations that adapt to regional nuances without losing consistencyConnect with Nick: LinkedInFollow us: Linkedin | X

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This episode is 23 minutes long.

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This episode was published on August 28, 2025.

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