Nicola Ellam on why AI won’t take your job—it will take it to a whole new level

The myth that accountancy is just numbers falls apart fast when you hear Nicola Ellam’s story. Trained in the UK, seasoned in Hong Kong, and now a managing principal in New York, Nicola joins us to unpack how a global career can thrive at the intersection of regulation, culture, and bold technology bets. From the maze of US CPA licensing to the daily realities of leading teams in a fast-moving market, she lays out what changes, what doesn’t, and how to stay relevant when the tools of the trade are being rewritten.We dive into CLA’s decision to invest $500M in AI and a broader solutions master plan, and why the firm insists on staying people-led even as automation accelerates. Nicola walks us through the practical wins: less data entry, faster insights, cleaner visuals, and client conversations that shift from “what happened” to “what should we do.” Inside the firm, connection centres and the CLA Academy create a learning engine—sandboxes, simulations, and persona-based pathways—so interns, associates, and partners can build the skills that matter now: relationship building, project management, and critical evaluation of machine outputs. It’s a training model designed for multi-generational teams that learn in different ways and at different speeds.Global work brings added nuance. Even when language is shared, culture, compliance, and expectations vary—sometimes state by state. Nicola explains how to bridge those gaps with empathy and structure, helping foreign-owned businesses land and scale in the US without losing momentum. And we tackle the big anxiety head-on: will AI take our jobs? Her answer is simple and sharp—AI will take your job to a whole new level. Roles will evolve, judgment will matter more, and the time we get back can be invested in better advice, better teams, and a better life outside the office.If you care about the future of accounting, professional growth, and turning technology into real client value, this conversation offers concrete steps and fresh optimism. Subscribe, share with a colleague who needs a nudge toward the future, and leave a quick review to tell us what skill you’re focusing on next.