EPISODE · Jul 1, 2026 · 20 MIN
Normalization of Deviation: When Shortcuts Become Risk
from Safety Chats Podcast · host Todd Thomas and Anne Marie Sollazzo
In this episode of Portside Safety by Baldwin Safety Chat, Anne-Marie Sollazzo, Todd Thomas, and Ryan Smith discuss the normalization of deviation and how everyday shortcuts can quietly become accepted practice across an operation.The conversation explores why deviations often start with good intentions, how operational pressure and tribal knowledge can move teams away from written procedures, and why a successful outcome does not always mean a safe process. The team also shares practical ways to identify drift, encourage fresh-eyes reviews, support open reporting, and close the feedback loop through a strong SMS.Contact Safety Chats Tweet us at @BaldwinAviationConnect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at [email protected] more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
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In this episode of Portside Safety by Baldwin Safety Chat, Anne-Marie Sollazzo, Todd Thomas, and Ryan Smith discuss the normalization of deviation and how everyday shortcuts can quietly become accepted practice across an operation. The conversation explores why deviations often start with good intentions, how operational pressure and tribal knowledge can move teams away from written procedures, and why a successful outcome does not always mean a safe process. The team also shares practical wa...
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Normalization of Deviation: When Shortcuts Become Risk
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