NTT DATA Services: More Personalized Patient Experiences Needed

Episode 222 of the Healthcare IT Today Interviews podcast, hosted by John Lynn, titled "NTT DATA Services: More Personalized Patient Experiences Needed" was published on May 6, 2022 and runs 13 minutes.

May 6, 2022 ·13m · Healthcare IT Today Interviews

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Summary

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care. NTT DATA Services believes it can be delivered if healthcare is willing to use new approaches and technology to engage patients.    Healthcare IT Today sat down with Milissa Campbell, Managing Director Health Plan & Life Sciences Consulting and Dr. Richard Swafford, Director of Industry Consulting from NTT DATA Services to ask them about how “personalized patient experiences” might be achieved.    Learn more about NTT DATA Services: https://ca.nttdata.com/en/digital/data-intelligence-and-automation/data-architecture-modernization/snowflake-data-cloud-for-healthcare    Find more great health IT content: https://www.healthcareittoday.com/

Episode Description

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care. NTT DATA Services believes it can be delivered if healthcare is willing to use new approaches and technology to engage patients.

Healthcare IT Today sat down with Milissa Campbell, Managing Director Health Plan & Life Sciences Consulting and Dr. Richard Swafford, Director of Industry Consulting from NTT DATA Services to ask them about how “personalized patient experiences” might be achieved.

Learn more about NTT DATA Services: https://ca.nttdata.com/en/digital/data-intelligence-and-automation/data-architecture-modernization/snowflake-data-cloud-for-healthcare

Find more great health IT content: https://www.healthcareittoday.com/

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