EPISODE · Mar 31, 2026 · 58 MIN
Omnichannel Selling: Revenue Management & Commerce Interoperability
from RevOps Roundtable · host Garvens Consulting
PanelistsJohn Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTubeMicah Gerger, Founder & Chief Technology Officer, Blue Robot DigitalJean-Michel Tremblay, Managing Principal, Aleysian, The Cloud Update on YouTubeContent00:00 Introduction02:02 Evolution of Commerce and Revenue Cloud10:23 Common Problems with Revenue Systems Interoperability13:23 Most Common Use Cases and Implementation Challenges23:50 Revenue Management and Field Service27:21 Product-Led Growth, Self-Service, and Headless Capabilities38:48 Where Commerce Shines: Orchestrated Checkout44:20 Custom User Interfaces and Optimal User Experiences50:15 Shameless Plug for Consulting Services51:25 Custom User Interfaces and Optimal User Experiences Continued55:55 Final Thoughts and Wrap-Up
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Omnichannel Selling: Revenue Management & Commerce Interoperability
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