Operational excellence: How purpose and technology can power performance

What is operational excellence? And how can a renewed focus on this approach contribute to success in today’s business landscape? This episode of McKinsey Talks Operations explores the concept of operational excellence and its significance in organizations that use this approach of augmenting production and process systems. Our experts share insights on how companies can successfully adopt technology and nurture a sense of purpose among employees. We also delve into the benefits of operational excellence and how it looks in different settings like financial institutions and manufacturing industries. Join the conversation with Ted Iverson, a Senior Expert from our Seattle office; Ferran Pujol, a Partner in our Santiago office; and Joris Wijpkema, a Partner in our Chicago office; along with host Christian Johnson. McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations  See www.mckinsey.com/privacy-policy for privacy information