Ops Excellence with Ryan Fortner, Director of Operations for William Valve

Register for our FREE training www.HilaryCorna.com/webinarIn this episode, Hillary is joined by Ryan Fortner, Director of Operations for William Valve, for a raw and honest conversation about leading a legacy brand through change. With decades of operational experience and a no-excuses leadership style, Ryan shares what it really takes to level up performance while staying rooted in values.They talk about what it means to scale a people-first company, the pressures of modern leadership, and why culture eats strategy for breakfast. From shop floors to boardrooms, Ryan brings a grounded perspective on the future of business.Visit www.HilaryCorna.com/learning-center for free tools and resourcesFollow @HilaryCorna on socialTIME STAMPS[01:51] Ryan’s Background and Family Business Roots[06:14] Turning Around a 1939 Legacy Brand[09:43] Operations vs. Culture — Finding the Balance[13:27] How to Lead Without Burning Out[17:52] The Power of Owning Mistakes[22:11] Lessons from Goettl’s Growth Journey[26:49] Advice for Today’s People-Centric LeadersABOUT RYAN FORTNERDirector of Operations for William Valve