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Optichannel vs Omnichannel with Olena Shchepina episode artwork

EPISODE · Apr 3, 2025 · 46 MIN

Optichannel vs Omnichannel with Olena Shchepina

from XLR8 - Bringing real-world learnings and experiences in Life Sciences

In this episode of the XLR8 podcast series we are joined by Olena Shchepina, European Digital Transformation Lead at Viatris. We explore the shift from omnichannel to optichannel and Olena shares her experiences and insights on strategies, KPIs and the future of personalized customer experiences.

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Optichannel vs Omnichannel with Olena Shchepina

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Optichannel vs Omnichannel with Olena Shchepina

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Frequently Asked Questions

How long is this episode of XLR8 - Bringing real-world learnings and experiences in Life Sciences?

This episode is 46 minutes long.

When was this XLR8 - Bringing real-world learnings and experiences in Life Sciences episode published?

This episode was published on April 3, 2025.

What is this episode about?

In this episode of the XLR8 podcast series we are joined by Olena Shchepina, European Digital Transformation Lead at Viatris. We explore the shift from omnichannel to optichannel and Olena shares her experiences and insights on strategies, KPIs and...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this XLR8 - Bringing real-world learnings and experiences in Life Sciences episode?

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