Optimizing customer experience with Zendesk

Customer experience optimization is one of the fastest-growing segments in the channel.  What’s the catalyst for this growth and how can partners capitalize on it? Shelby Skrhak speaks with Aaron Moroson, Head of WW Distribution at Zendesk, and Don Scott , Director of the Emerging Business Group at Ingram Micro, about: A shift in focus for ZendeskWhat customer experience entailsZendesk’s customer experience products Contact the Emerging Business Group or visit Zendesk for more information. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify , Apple Podcasts , or Stitcher . Or, tune in on our website .