Optimizing Prior Authorization Workflows With AI and Customer Success
from Revenue Cycle Optimized Hosted by Infinx Healthcare
In this episode of Revenue Cycle Optimized, Christina Harkins, Director of Customer Success at Infinx, discusses how prior authorization workflows can be optimized through automation, custom queues, workflow discovery, and ongoing operational support. She explains how the right mix of AI, human oversight, reporting, and implementation planning can reduce manual work, prevent avoidable denials, and improve revenue cycle performance.
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Frequently asked questions
How long is this episode of Revenue Cycle Optimized?
This episode is 11 minutes long.
When was this Revenue Cycle Optimized episode published?
This episode was published on June 8, 2026.
Can I download this Revenue Cycle Optimized episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.