Os 7 pecados capitais da medição de desempenho

from HSM PodCasting · host PodCasting Brasil

Neste HSM Management PodCasting, Henning von Koss, presidente da Bayer Material Science para a América Latina, afirma: “O que eu mais noto quando eu converso com as pessoas sobre métricas é que elas passam a ser o objetivo. Isto está errado.” Na verdade, diz ele, as métricas ajudam a chegar no objetivo e as empresas [...]

Episode metadata supplied by the publisher feed · Published Sep 28, 2007

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Neste HSM Management PodCasting, Henning von Koss, presidente da Bayer Material Science para a América Latina, afirma: "O que eu mais noto quando eu converso com as pessoas sobre métricas é que elas passam a ser o objetivo. Isto está errado." Na verdade, diz ele, as métricas ajudam a chegar no objetivo e as empresas que têm sucesso conseguem fazer com que as métricas sejam vistas mais como uma ferramenta. Mais que isso, alega o executivo, fazem com que as pessoas participem da construção delas.

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Os 7 pecados capitais da medição de desempenho

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