Outcomes Over Output

from CFO Bookshelf · host Mark Gandy

Output, Outcomes, Impact. Those are three strong words that seemingly go well together in any context. But is there a clear difference in each term?Josh Seiden is the author of Outcomes Over Output, and he provides one of the best definitions of outcomes I have ever heard--a change in customer behavior that leads to better business results.In this conversation, we learn how to apply outcomes-based thinking in any business environment along with hearing about a case study that ended in positive results when applying the philosophies in this book.

What this episode covers

Output, Outcomes, Impact. Those are three strong words that seemingly go well together in any context. But is there a clear difference in each term? Josh Seiden is the author of Outcomes Over Output, and he provides one of the best definitions of outcomes I have ever heard--a change in customer behavior that leads to better business results. In this conversation, we learn how to apply outcomes-based thinking in any business environment along with hearing about a case study that ended in pos...

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Outcomes Over Output

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This episode is 40 minutes long.

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This episode was published on November 19, 2022.

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