OVER YOUR HEAD: When Swimming Pool Dreams Leave Homeowners Underwater

In this episode of the Trust Issues Podcast, consumer investigator Dale Cardwell dives into one of the most expensive and high risk home improvement projects homeowners take on: building an in ground pool. What should be a backyard dream can quickly turn into a financial nightmare when the wrong contractor is hired. Dale and senior producer Marnie Zambri share the story of a couple who did their homework, saved for years, and still fell victim to a predatory pool contractor who low balled the job, demanded large payments, and threatened to walk away mid build. As the project stalled and costs ballooned, the couple learned just how vulnerable homeowners can be once a pool is dug into the ground. Joined by Robby Boyd of TrustDALE Certified Ben Hill Renovations, the episode breaks down why pool construction is a prime target for scams. From vague contracts and milestone free payment schedules to skipped permits, hidden construction defects, and equipment swapping, Dale and Robby explain the warning signs most homeowners never see until it's too late. Listeners will learn what a legitimate pool contract should include, how payments should be structured, why inspections and permits are critical for safety and insurance, and how construction shortcuts can lead to leaks, cracks, and massive repair costs years down the line. If you're considering an in ground pool or are already mid project, this episode delivers essential guidance to help you protect your investment before you take the plunge. Through his company TrustDALE, Emmy award-winning consumer investigator Dale Cardwell applies nearly 30 years of investigative experience to his singular mission: to promote ethical business practices, empower consumers, and expose scammers. TrustDALE.com connects consumers and companies with service providers who have passed Dale's seven point investigative process to ensure top quality work at a fair price. TrustDALE backs every job with a Make It Right Guarantee. Since its launch, TrustDALE has recovered more than $1.5 million in goods and services for consumers while connecting great businesses with great customers every day. #consumerprotection #consumeradvice #consumerinvestigator #dalecardwell #trustdaletv #trustdale #consumeradvocate