Partner Perspectives - Adopting Killer Microsoft Teams Integrations
from UC Today Hosted by UC Today
In this exclusive UC Today interview, David Dungay sits down with Mike Promotico, CEO of ProTelesis, to discuss the company’s game-changing partnership with Intermedia. With a strong white-label strategy and a deep focus on Microsoft Teams integrations, ProTelesis is revolutionizing how businesses adopt cloud-based CX, AI-driven collaboration, and secure archiving. If you’re looking for insights into real-world Teams success stories, AI adoption, and the power of white-labeling—this is a must-watch! Microsoft Teams is everywhere—but how do businesses fully capitalize on it without losing their customer relationships? ProTelesis and Intermedia have cracked the code by leveraging white-label solutions, seamless Teams integrations, and cost-saving AI-powered tools. In this episode, we discuss: White-Labeling for Success: Why ProTelesis chose Intermedia to retain full control over customer relationships Microsoft Teams Integrations: How their approach supports E3/E5 licenses, CRM platforms (Salesforce, ServiceNow, Zendesk), and custom vertical solutions AI & Automation in Cloud Communication: The role of AI-powered tools in call recording, archiving, and contact center efficiency Customer Retention & Expansion Strategies: How ProTelesis is keeping clients engaged while acquiring new ones through tech-driven solutions
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In this exclusive UC Today interview, David Dungay sits down with Mike Promotico, CEO of ProTelesis, to discuss the company’s game-changing partnership with Intermedia. With a strong white-label strategy and a deep focus on Microsoft Teams integrations, ProTelesis is revolutionizing how businesses adopt cloud-based CX, AI-driven collaboration, and secure archiving. If you’re looking for insights into real-world Teams success stories, AI adoption, and the power of white-labeling—this is a must...
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