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Mar 23, 2026 14 min

Patient transfers

from Knowledge on the Go Hosted by Vizient Performance Improvement Collaborative

Patient transfers are a common part of hospital care, but they carry real risk, making strong communication and coordination essential for safe outcomes. Sharon Johnson, Executive Director of Throughput and Capacity at Community Health Network, shares a how her health system is rethinking its approach to transfers and patient flow. Joined by Vizient host Shannon Hale, they explore challenges and creative strategies involved in moving patients safely and efficiently. Guest Speaker: Sharon Johnson, MBA Executive Director, Throughput and Capacity CHNw EMS education/ Ambulance Transportation Host: Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient Show Notes: [01:20] – Management of ambulance transportation [02:22] – Throughput initiatives implemented in each hospital [03:29] – Establishing communication through EMR [05:39] – Training staff and bringing awareness [06:40} – Communication and creating own triage process [09:20] – Creating buy-in with your hospital leadership [12:26] – Developing policies and protocols that work with each facility [13:58] – What is the “easy button” for staff and patients Links | Resources: Contacting Knowledge on the Go: [email protected] Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

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Patient transfers

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This episode was published on March 23, 2026.

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