Pendragon’s CPO on flexible working for large organisations

In this week’s HR Grapevine podcast, Erik Niewiarowski speaks with Lizzie Downes, Chief People Officer at automotive retailer Pendragon. Lizzie shares her insights when it comes to flexible working patterns for large organisations. They discuss the evolution of employer/employee trust during the pandemic, the roadblocks and challenges when it comes to a one-on-one approach to identify an employee’s needs, and how to bottle up flexible working policies across many brands and different job functions.