People and Culture: The Real Engine of Transformation

In this episode of Where Value Gets Delivered, Louise Langridge is joined by Deanne Stewart, CEO of Aware Super, to explore what it takes to lead a complex, multi-year, whole-of-organisation transformation without losing sight of the value you set out to create.Since stepping into the CEO role in 2018, Deanne has led Aware Super (then First State Super) through a transformation spanning technology, process, people and culture; reshaping how the fund serves 1.2+ million Australian members. In this candid conversation, she shares the scoping decisions, the assumptions that didn't survive contact with reality, and the leadership discipline required to keep momentum years after go-live.In this episode, you'll hear:Why Deanne treated this from day one as a whole-of-organisation transformation, not a technology projectHow scope discipline, including saying no to initiatives the business wanted, accelerated momentum laterThe assumption about team structure that didn't survive contact with reality, and what replaced itHow Aware Super protected members while rebuilding the engine underneath themWhy culture, not technology, is what Deanne calls Aware Super's biggest competitive advantageHow psychological safety and “no blame” thinking helped the team navigate the hardest momentsWhy transformation never really finishes, and what that means for how you invest in your leaders Where Value Gets DeliveredA podcast by Org, exploring what it takes to turn transformation ambition into measurable value.Enjoyed the conversation? Follow Where Value Gets Delivered, and share the episode with someone leading transformation in their organisation.Connect with us: https://www.linkedin.com/company/thisisorg/Website: www.thisisorg.com