Performance Measurement Meets Beauty and the Beast

from CFO Bookshelf · host Mark Gandy

There are only three books I recommend on the topic of performance measurement. By far, the best title is Transforming Performance Measurement by Dean Spitzer.While working for IBM, Dean realized that training was not the path to better and transformation performance. As he started learning the good and the bad of performance measurement, he learned what was needed for organizational transformation - something The Balanced Scorecard could never deliver.The Big IdeasTraining alone does not improve organizational performanceChanging the measurement system precedes organizational changeThe strongest quadrant in the balanced scorecardThe 4 Critical Success Factors of Transformational Performance MeasurementThe dark side of measurementThe 10-30-60 RuleThe Chief Measurement OfficerExploratory vs confirmatory measurementTransactional vs Experience measurementThe IPOO ModelProfit-Sharing Plans and Performance Measurement

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This episode was published on January 16, 2021.

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