Personalized Leadership Builds Loyalty with Tracey Nyholt

Host: Carrie TuttleGuest: Tracey NyholtTracey Nyholt, founder and CEO of TechJutsu Inc., a cybersecurity company celebrating its 10th anniversary in 2025. With her small but mighty team, she has established a "professional on top, party on the bottom" remote work culture and shares her thoughts on building a company without boundaries.Tracey’s open heart is humbling. She shares about experiencing and supporting her team through the loss of a team member and the impact grief had. From handling profound leadership challenges to supporting team members in pursuing their dreams, Tracey shares the details of stories from her journey and how a personalized approach creates loyal team members.She gives some great examples of the kind of candid conversations Tracey has with her team about performance and how the team sometimes surprises her – like one who asked to be punished! This episode offers valuable insights for leaders managing remote teams and building company culture while scaling an award-winning technology business.QUOTE-WORTHY MOMENTS:“No mistake, no bad decision is so bad that you can't fix it, adjust or change. So don't beat yourself up too much.”"Everyone has a ‘performance love language’.” EPISODE HIGHLIGHTS:Leadership requires adapting to the diverse needs of team membersCreating a sense of belonging enhances team loyalty and performanceSupporting employees' personal dreams is more achievable than you thinkCoping with loss is a shared experience that can strengthen team bonds when you talk openlyFostering creativity and problem-solving is essential in a tech environmentEmpowering women in technology is a key focusSetting clear objectives and checking in regularly is vital for team alignmentRemote work can be productive if managed effectivelyBuilding personal connections within a team enhances overall moraleLINKS FROM EPISODE:Tracey Nyholt on LinkedIn:https://www.linkedin.com/in/tracey-nyholt-226b2115/TechJutsu Website:https://www.techjutsu.ca/CallerVerify:https://www.callerverify.com/Resources:Canadian Cybersecurity Network: https://canadiancybersecuritynetwork.com/Women in Communications & Technology: https://wct-fct.com/Books Mentioned:Unapologetically Ambitious – Shellye Archambeauhttps://amzn.to/4gBqNgcThe 5 Languages of Appreciation in the Workplace - Gary Chapman and Paul Whitehttps://amzn.to/4jQJWxMThe 5 Love Languages – Gary Chapmanhttps://amzn.to/40T0mwPNote: We use affiliate links for recommended resources and might receive a few pennies if you choose to buy something.----------Tell us a topic you’d like to hear more about in the comments.Want to be an expert guest? ⁠⁠APPLY HERE ⁠