Perspectives on Loyalty with Scott Hames

Episode 9 of the Agents of E-Commerce Podcast podcast, hosted by Eric Miller | Discussions on E-commerce with Experts and Change Agents, titled "Perspectives on Loyalty with Scott Hames" was published on December 10, 2018 and runs 41 minutes.

December 10, 2018 ·41m · Agents of E-Commerce Podcast

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Summary

Episode #9 brings a conversation with Scott Hames, former Chief Marketing and Analytics officer with Bed Bath & Beyond. We go into the evolution and trends in what really creates customer loyalty and discuss personalization and how retailers are organizing to be more customer-centric.

Episode Description

Episode #9 brings a conversation with Scott Hames, former Chief Marketing and Analytics officer with Bed Bath & Beyond. We go into the evolution and trends in what really creates customer loyalty and discuss personalization and how retailers are organizing to be more customer-centric.

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