Perspectives on Loyalty with Scott Hames

from Agents of E-Commerce Podcast · host Eric Miller | Discussions on E-commerce with Experts and Change Agents

Episode #9 brings a conversation with Scott Hames, former Chief Marketing and Analytics officer with Bed Bath & Beyond. We go into the evolution and trends in what really creates customer loyalty and discuss personalization and how retailers are organizing to be more customer-centric.

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How long is this episode of Agents of E-Commerce Podcast?

This episode is 41 minutes long.

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This episode was published on December 10, 2018.

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