Episodes
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Surviving or Thriving in an AI-Driven Tech Market, with Mani Grewal
Episode 17 features Mani Grewal, Senior Technical Product Manager, partnering with the team responsible for driving AI strategy at Yelp. Mani shares insights from her tech journey, spanning engineering to product management at CVS Health and RepairPal, to break down how AI is reshaping search…
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Unleashing Your E-Commerce Potential with Tom Davis
This "Sweet 16th" edition of the Agents of E-commerce Podcast brings us Tom Davis, a seasoned pro with lots to share from his time with brands like Tommy Hilfiger, Sirius, Puma, and Cartier. Tom has a unique approach to working with multi-national, omnichannel brands that he has honed over his 27...
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Marketing Mishegoss with Jared Blank of Gobbledy
Episode 15 brings us Jared Blank and our discussion of some of the sins that permeate the marketing landscape. We discuss the good, the bad, and the just plain silly. This drove Jared to create Gobbledy, his platform, newsletter, and podcast.
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Composable Commerce with Ron Northcutt from Acquia
Episode 14 brings us Ron Northcutt, Director of Developer Advocacy with Acquia. He talks us through the newest and potentially most revolutionary of E-commerce frameworks, "Composable Commerce". What it is, what it isn't, and what it has to do with Legos and Lunchables are all included in this...
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Loyalty in the Age of COVID-19 with Allison Ferguson from Merkle
Allison Ferguson, Principal Consultant Loyalty and Activation from Merkle, joins us for episode #13 where we discuss how brands are responding, or not, to COVID-19 and their relationships with customers. Allison brings a wealth of experience through her current work and client-side experiences.…
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Xmas in July with COVID-19 and Laura Sympson
Laura Elaine Sympson joins me for Episode #12 to discuss what's to come in this year's holiday season. With businesses struggling with COVID-19, these are challenging times, but this is the podcast we all need right now. Laura brings her decades of experience from the earliest days of E-Commerce...
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Tales of Ted Baker with Craig Smith
Craig Smith joins me for episode #11 for a deep dive into the world of Ted Baker. Over Craig's 24-year tenure he shares his experiences helping to build and evolve the brand and it's digital experience from a branded site to omnichannel e-Commerce. What a tale he weaves! You can find Craig on...
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Kickstarters, Cora Balls, and Plastic Pollution with Rachael Miller
Episode #10 brings us a wealth of knowledge, activism, and edutainment with Rachel Miller, Founder/CEO of Cora Ball and co-Founder of the Rozalia Project for a Clean Ocean. Rachael and I discuss our shared history, last name, her passion, and mission while spreading the word on the dangers of...
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Perspectives on Loyalty with Scott Hames
Episode #9 brings a conversation with Scott Hames, former Chief Marketing and Analytics officer with Bed Bath & Beyond. We go into the evolution and trends in what really creates customer loyalty and discuss personalization and how retailers are organizing to be more customer-centric.
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Finding a Partner: Dating and Vendor Selection
In episode #8 of the Agents of E-Commerce Podcast, we go where few podcasts are willing to go. We go into the world of the courtship between companies and the vendors that pursue them. I call it dating because there are many corollaries between the two rituals. My guest this week is James Koran,...
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Holiday 2018: the Good, the Bad, and the Ugly with Gary Penn from Nixon
Episode #7 of the Agents of E-Commerce Podcast is a special Holiday 2018 edition titled, The Good, The Bad, and the Ugly. My guest is the always charming and insightful Gary Penn, Vice President of E-commerce & Digital with Nixon. We go broad and deep with some AMAZING conversation as we discuss...
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Customer Loyalty with Jenn McMillen of Incendioworks.com
Episode #6 of the Agents of E-Commerce Podcast brings us a conversation on Customer Loyalty with Jenn McMillen, Loyalty Guru and founder and CEO of Incendio. Jenn has a wealth of knowledge and experience that she shares including topics such as Loyalty vs. Rewards programs, trends in Loyalty...
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Computer Vision with Ted Mann, CEO of Slyce
Episode #5 of the Agents of E-Commerce Podcast brings a conversation on Computer Vision with Ted Mann, founder of SnipSnap and CEO of Slyce. With the incredible power of the advanced cameras that everyone carries around in his or her pockets (your phone), new experiences and engagement...
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The Internet of Things with Jeff Knechtel
Episode #4 of The Agents of E-Commerce Podcast is a conversation with Jeff Knechtel, Senior Director, Product Management with Exchange Solutions, @jknechtel on Twitter. Jeff and I have a spirited chat on many aspects of The Internet of Things (IOT) and how it is changing our lives and our…
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Artificial Intelligence and Machine Learning with Brenda Higuchi
Episode #3 of The Agents of E-Commerce Podcast is a conversation with Brenda Higuchi, SVP of Analytics and Optimization with Exchange Solutions. We have a great conversation on Artificial Intelligence and Machine learning in the context of our everyday lives and E-commerce. Brenda goes deep into...
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Content Marketing with Rob Yoegel
Episode #2 of The Agents of E-Commerce Podcast is a conversation with Rob Yoegel, www.robyoegel.com a B2B Marketing leader and a Content Marketing expert. We discuss what Content Marketing is, why it matters, and how to effectively measure it. I also learned a new term "Newsjacking!" All this and...
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E-Commerce Re-platforming with Jerry Baklycki of OCM.com
Welcome to Episode #1 of the Agents of E-Commerce Podcast! My first guest is Jerry Baklycki, the Vice President of Technology for OCM.com. On Campus Marketing's newly redesigned and replatformed website "offers college approved products that combine comfort and style at affordable pricing from…
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About this show
E-Commerce podcast with experts and change agents at the edge of the digital frontier.
Hosted by
Eric Miller | Discussions on E-commerce with Experts and Change Agents
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