Pets at Home's Mariusz Kwiatkowski on Modernizing Supply Chain, AI Hype vs. Reality & Breaking Down Silos | Live from Paris

Live from the Vusion podcast studio at NRF Retail's Big Show Europe in Paris, Ben Miller sits down with Mariusz Kwiatkowski, Head of Supply Chain Transformation at Pets at Home, for a candid conversation on modernizing retail's supply chain.Mariusz walks through the two big investments behind Pets at Home's recent transformation — a purpose-built automated distribution center in Stafford and a rebuilt planning and execution stack powered by proven "quantitative AI" — and draws a clear line between that track record and the hype around agentic and generative AI, which he sees as still stuck in pilot mode. He also shares why supply chain jobs are evolving rather than disappearing, and his "magic wand" fix for retail's biggest structural blind spot.In this episode:Inside Pets at Home: 460 stores, omnichannel, and the one-stop-shop visionThe two big investments behind its supply chain modernizationSeparating proven "quantitative AI" from the hype around agentic and generative AIWhy supply chain jobs are evolving, not disappearingMariusz's fix for retail: breaking down silos between supply chain, commercial, finance, and logistics🎧 Subscribe to Omni Talk Retail for more conversations with the leaders shaping retail.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy