PLAY - How To Win the Hospitality Game!

What this episode covers

In this episode, Terry Lee (Founder & CEO of PLA Holdings) and Adam Flierl (Partner & Executive Vice President) reveal how PLAY Sporting Lounge became one of South Florida’s most innovative hospitality concepts. They break down why emotional connection, not just service, is the real driver behind guest loyalty and unforgettable experiences.From building sports-simulator lounges at the Seminole Hard Rock to launching a new flagship in 2026 and expanding their PLA It Forward Foundation, Terry and Adam share the mindset, grit, and strategy behind PLAY’s rapid growth.If you want to understand what next-level hospitality really looks like, this episode is for you.

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Frequently Asked Questions

How long is this episode of OysterLink's Celebrity Interviews: Meet Top Chefs & Hospitality Pros?

This episode is 47 minutes long.

When was this OysterLink's Celebrity Interviews: Meet Top Chefs & Hospitality Pros episode published?

This episode was published on December 12, 2025.

What is this episode about?

In this episode, Terry Lee (Founder & CEO of PLA Holdings) and Adam Flierl (Partner & Executive Vice President) reveal how PLAY Sporting Lounge became one of South Florida’s most innovative hospitality concepts. They break down why emotional...

Can I download this OysterLink's Celebrity Interviews: Meet Top Chefs & Hospitality Pros episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.