Practical tips to engage the reluctant learner

David Langlotz, Learning and Development Lead in the aerospace industry, shares humorous stories about effectively engaging the reluctant learner. He shares a useful tip on how to get SME to share why a policy/topic is important, how to adopt a learner-mindset to proactively design for the reluctant learner, and how to get SMEs to reveal the emotions behind why a learner should care.