Proč je CX důležitější, něž UX aneb jak se designuje dokonalá dovolená

from BlueGhost Update · host Lukas Pilka

Jak se dají designovat vzpomínky na letní dovolenou? Nebo jak a kdy vzniká pozitivní nebo negativní zkušenost s leteckou společností? Hostem BlueGhost Updatu je tentokrát Zdeněk Blažek, spoluzakladatel služby Outdoor trip, která chce proměnit turistický průmysl, tedy odvětví, kterému se někdy přezdívá stroj na zážitky.

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This episode is 28 minutes long.

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This episode was published on May 24, 2021.

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