Putting into Practice DEI Training in Healthcare

In the latest episode of the Healthcare Experience Matters Podcast, we look into the benefits of investing time into DEI education and training in today’s healthcare environment. Joining us for today’s chat is Brian Bustoz, MBA, CPXP, the Director of Patient Experience Service Excellence at Dignity Health Arizona, Central, and West Valley Market. Brian joins us to help shed light on the crucial intersection between health equity, patient care, and professional development. Brian attended the Healthcare Experience Foundation’s October 2023 DEI Foundations Certificate program, which consisted of two half-day virtual cohort sessions designed to equip leaders, staff, clinicians, and physicians with the knowledge and strategies necessary to grow interpersonally and meet the demands of today’s healthcare environment. The next DEI Foundations Certificate program is right around the corner. It will take place on April 25 - 26, 2024. You can learn more about this upcoming event and reserve your seat here: https://healthcareexperience.org/webinars/dei-foundations-certificate/