Q & A | The Hidden Differences Between a Service Advisor and Collision Estimator

An episode of the Service Drive Revolution with Chris Collins podcast, hosted by Business Outlaws Network, titled "Q & A | The Hidden Differences Between a Service Advisor and Collision Estimator" was published on August 2, 2024 and runs 7 minutes.

August 2, 2024 ·7m · Service Drive Revolution with Chris Collins

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Episode Description

Ever wonder why collision estimators and service advisors seem to play by different rules? In this Drive By episode, Chris Collins breaks down the crucial differences between these two automotive roles. Discover why collision shops replace parts that service departments might repair, and learn how insurance companies influence these decisions. Whether you're in Fixed Ops or body shop management, this insight could change how you approach customer service and profitability in your Dealership.

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