Quand l’excès de conformité tue l’expérience client

from story RH · host Mahé Bossu, Patrick Storhaye

Dans cet épisode nous allons parler de « compliance », de conformité et du fait que son excès peut conduire à détériorer significativement l’expérience client.

Episode metadata supplied by the publisher feed · Published Dec 12, 2021

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Quand l’excès de conformité tue l’expérience client

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