Responding to Travelodge room security - Non-negotiable guest safety; Stratford-Upon-Avon roundtable

What happened at Travelodge sent alarm bells ringing across the industry - how do we keep guests safe and provide clear protocols to all staff?Keystep Solutions' Andrew Evans kicks off a discussion on Non-negotiable guest security on how hotels can ensure that their teams don’t put their guests at risk. At the Stratford-Upon-Avon roundtable - hoteliers share their thoughts and approach to managing safety of guests