RETENTION GURU, Jimmy Kim "How to Turn Your Shopify List Into a Profit Machine" episode artwork

EPISODE · Sep 15, 2025 · 1H 10M

RETENTION GURU, Jimmy Kim "How to Turn Your Shopify List Into a Profit Machine"

from Shopify1Percent - The Best Shopify Podcast To Make Your Ecommerce Business 1% Better Every Episode · host Jay Myers

🚨 DON'T MISS COMMERCE ROUNDTABLE NEXT WEEK: https://commerceroundtable.com/ (Use Code: BOLD for a special discount when you register)  Blasting random emails and calling them campaigns is not a strategy. Only 2% of the emails brands send are automations, yet they drive about 40% of email revenue. In this episode of Shopify1Percent, I sit down with Jimmy Kim, cofounder of Sendlane and host of The ASOM Pod, to dig into how Shopify merchants can flip retention into their biggest profit driver. From RFM segmentation to automations that print money while you sleep, this is one you don’t want to miss. Key Take-aways Why only 2% of emails being automations is the biggest missed opportunity in ecommerce The compounding effect of repeat purchases (26% more likely to buy after order two, 39% after order three, 48% after order four) Tactical strategies to make automations like abandoned cart, post-purchase, and shipping updates do the heavy lifting How SMS can drive instant results when used smartly alongside email Why Shopify merchants need to obsess over CLTV-to-CAC ratio, not just ROAS Practical ways to segment customers using RFM analysis without overcomplicating things 🫶 Please support the amazing sponsors that make this show possible 🫶 Omnisend - I personally use Omnisend for every Shopify store I manage! I’ve tried them all and Omnisend is hands down the easiest way to set up email and sms automations and campaigns, leverage segmentation to personalize them, and A/B test everything to optimize conversion. The push notifications and gamified email collection tools are just the icing on the cake 🤌 (plus most report paying about half the price of Klaviyo 🤫) 🚨Listeners (YOU) get an exclusive 30% OFF for 3 MONTHS: https://shopify1percent.com/omnisend   Bold Commerce - Maximize your Shopify sales with Bold's suite of powerful apps. From AI Upselling, to powerful Subscriptions, Memberships, and VIP Pricing tools, Bold has everything you need to Maximize your Shopify revenue! Try Bold apps for free here: shopify1percent.com/bold Resources & Links Mentioned in the Show Jimmy Kim on LinkedIn: https://www.linkedin.com/in/jimmykim Sendlane: https://www.shopify.com Bold Commerce Apps: https://boldcommerce.com/shopify

Only 2% of emails are automations, yet they drive nearly 40% of revenue. In this episode of Shopify1Percent, I talk with Jimmy Kim, cofounder of Sendlane, about how Shopify merchants can unlock the power of email and SMS to boost retention, repeat orders, and customer lifetime value. If you’re serious about growing profitably on Shopify, this is an episode you can’t afford to skip.

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RETENTION GURU, Jimmy Kim "How to Turn Your Shopify List Into a Profit Machine"

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This episode was published on September 15, 2025.

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🚨 DON'T MISS COMMERCE ROUNDTABLE NEXT WEEK: https://commerceroundtable.com/ (Use Code: BOLD for a special discount when you register)  Blasting random emails and calling them campaigns is not a strategy. Only 2% of the emails brands send are...

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