Rethinking Operation Norms for Ecommerce Growth | Irene Chen & Matthew Grenby | Parker Thatch

Irene Chen is the Co-Founder and Partner at Parker Thatch, a role she has held for over 24 years. Her top skills include Brand Development, Fashion, and Social Media. Before co-founding Parker Thatch, Irene served as the Director of Product Development for Donna Karan. She is a graduate of the University of California, Los Angeles. Matthew Grenby is the Partner and Co-Founder of Parker Thatch, a position he has held for over 24 years. His expertise lies in Strategy, Start-ups, and Entrepreneurship. Prior to Parker Thatch, he was a Vice President at Castling Group, where he led UX and design to launch online divisions for major brands, and a Data Scientist at Intel, developing novel data visualizations. He holds an MBA from Columbia Business School, an MS from the M.I.T. Media Lab , an MS in Graphic Design from ArtCenter College of Design , and an AB in English from Harvard University. In This Conversation We Discuss:[00:00] Intro[00:56] Bootstrapping growth through cash flow[03:23] Turning local talent into a luxury launchpad[07:45] Sponsor: Klaviyo [09:52] Applying corporate training to startups[12:31] Challenging traditional production paths[18:48] Sponsor: Intelligems [20:48] Standardizing core products for efficiency[24:47] Sponsor: Electric Eye[25:56] Persisting through daily business doubt[29:40] Callouts[29:50] Reinventing challenges for better outcomes[31:34] Leveraging community for business insights[32:02] Maintaining connections for future opportunities[36:03] Rebranding for clarity and customer reachResources:Subscribe to Honest Ecommerce on YoutubeLuxury products for everyday ease and elegance parkerthatch.com/Follow Irene Chen linkedin.com/in/irene-chen-16b16823/Follow Matthew Grenby linkedin.com/in/matthewgrenby/Book a demo today at intelligems.io/Schedule an intro call with one of our experts electriceye.io/connectGet your free demo https://www.klaviyo.com/honestIf you’re enjoying the show, we’d love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!