Revisiting "Jobs to Be Done" Clay Christensen | HBR IdeaCast episode artwork

EPISODE · Jul 20, 2026 · 35 MIN

Revisiting "Jobs to Be Done" Clay Christensen | HBR IdeaCast

from Harvard Business Review · host HBR

Revisiting "Jobs to Be Done" Clay Christensen | HBR IdeaCast 29 Mar 2023 --- In this repeat episode, we honor the legacy of HBS professor Clayton Christensen, who passed away on January 23, 2020. The legendary management thinker was best known for his influential theory of “disruptive innovation,” which inspired a generation of executives and entrepreneurs. This HBR IdeaCast interview was originally published in 2016. This episode originally aired on HBR IdeaCast on January 27, 2020. Listen to more HBR IdeaCast episodes on YouTube: https://www.youtube.com/playlist?list=PLzAU8TPKsJuaxff5Cp0P2DKE_tFyaWOOa You can also listen to this episode on HBR.org, and wherever you listen to podcasts: - HBR.org (transcript available here): https://hbr.org/podcast/2020/01/revisiting-jobs-to-be-done-with-clayton-christensen - Apple Podcasts: https://podcasts.apple.com/us/podcast/revisiting-jobs-to-be-done-with-clayton-christensen/id152022135?i=1000463832487 - Spotify: https://open.spotify.com/episode/1AhYkd0GSTmsngUx02qzyG - Stitcher https://www.stitcher.com/show/hbr-ideacast/episode/revisiting-jobs-to-be-done-with-clayton-christensen-66893396 - Google Podcasts: https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmhhcnZhcmRidXNpbmVzcy5vcmcvaGFydmFyZGJ1c2luZXNzL2lkZWFjYXN0/episode/dGFnOmF1ZGlvLmhici5vcmcsMjAwNi0wNS0wODppZGVhY2FzdC4wNzIw?sa=X&ved=0CAgQuIEEahcKEwigg_2vt__9AhUAAAAAHQAAAAAQNQ Series Description: A weekly podcast featuring the leading thinkers in business and management. About Harvard Business Review: Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact. Learn more at www.hbr.org. Chapters: 00:00 – Intro 1:42 – Hiring a Milkshake 9:27 – Customers Hire Products for Jobs to Be Done 17:08 – Integrating Around a Job (Time Warner-AT&T Merger) 19:11 – Identifying Threats & Opportunities via Jobs to Be Done 25:55- Outro Follow Harvard Business Review: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review/ Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #business #management Copyright © 2022 Harvard Business School Publishing. All rights reserved. Learn more about your ad choices. Visit megaphone.fm/adchoices

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