Revolutionize Your Business with Realtime Guidance

from The ActivateCX Podcast · host Frank Rogers

Get Your AI Strategy Sorted https://activatecx.arroyo360.com/aiJoin the conversation on contact center ai solutions using behavior optimization and uncover the impact of agent assist in the contact center world with Episode 29; "Expose Your Blind Spots." Explore how real-time guidance can transform agent-customer interactions, leading to improved outcomes and a more efficient workforce. Don't miss out on this insightful video - hit subscribe for more enlightening content!Chapters00:03 The Balto Origination Story03:32 Changing the Conversation07:28 Baselining the Organization08:34 EX and the Big Picture12:36 Follow the Money14:20 The Chicken or the Egg16:32 Know Thyself21:06 You are My Density25:31 The Nail in Your Forehead28:14 Thanks

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This episode is 28 minutes long.

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This episode was published on June 17, 2024.

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