Rick Florence of Coldbuster Floor Heating: Elevating Customer Success in the Building Industry

In this episode of Business Focus Interview Series, Rick Florence, Managing Director of Coldbuster Floor Heating, discusses his journey of acquiring and growing the business over the past six years. He shares insights on expanding Coldbuster's offerings to both B2B and B2C markets, providing underfloor heating solutions while creating opportunities for builders and industry professionals. Rick dives into the challenges of hiring skilled staff, learning from industry-specific knowledge, and adapting to pandemic-driven changes in inventory management. He offers practical advice for business owners on learning from mistakes, fostering client success, and valuing mentorship in business.If you enjoyed this episode, please leave a review and share it with your network.📌 Connect with Coldbuster Floor Heating & Rick Florence🔗 Website: www.coldbuster.com.au ✉️ Email:  [email protected]📞 Call:  +61 400 330 086LinkedIn: www.linkedin.com/in/rick-florence-76578749/ CONNECT WITH JONATHAN HERPSWebsite: www.scaleupos.comLinkedIn: www.linkedin.com/in/jonathanherpsYoutube: www.youtube.com/@jonathanherpsEmail: [email protected] 🚀 Ready to Elevate Your Business?If you’re interested, here are 3 ways I can help you right now: 1. Subscribe to our podcast Get actionable strategies to run a more efficient business from someone who built & exited 3 multi-million $ companies. Click Here to listen & subscribe now! 2. Download our free CEO Dashboard template  Build a step-by-step business plan for consistent growth.  Click Here to download.3. Book a 20-min Business Growth CallMap out a growth plan for your business and identify your biggest bottleneck & leave with a clear action plan. — Click Here