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RiskBites: Dealing with Angry Patients

EPISODE · Aug 17, 2024 · 8 MIN

RiskBites: Dealing with Angry Patients

from Dental Protection Australia · host Dental Protection

At Dental Protection, we are seeing an increase in the number of calls from members who are dealing with upset, angry or aggressive patients.In this episode of RiskBites, Senior Dentolegal consultant Dr Annalene Weston and Dentolegal consultant Dr Kiran Keshwara provide helpful advice on how to recognise an upset or angry patient and provide tips and strategies on how to manage these challenging situations, achieving this best outcome possible for you and your patient.

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RiskBites: Dealing with Angry Patients

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