RiskBites: How to identify and manage a difficult patient

Dealing with difficult patients creates additional challenges to any dental appointment and can hinder the ability to provide high quality dental care. This episode of RiskBites discusses how to identify and manage difficult patients including ways to set professional boundaries. Hosted by Dr Annalene Weston who is joined by fellow dentolegal consultant Dr Simon Parsons, this podcast provides insight into the different approaches that can be taken when placed in these unpleasant situations.